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OPERATIONS ASSISTANT
Central Cambridge near the station (car / bike parking available)
IMPORTANT: We'll get lots of applications, so to make yours stand out and ensure a reply please don't just send us a CV! We also need a DETAILED EMAIL explaining how and why you fit what we need (see below).
We’re PitPat (pitpat.com) and we make wearable trackers for dogs. We've also got an amazing app, tasty food, and a wellness club that rewards great pet parents. We help make dogs healthy and owners happy!
Our operations team manages procurement, product stock levels, logistics, dispatch, customer support, returns, replacements, and all the other things without which we wouldn’t have a working business selling real products to real people. We get things done. It’s not always easy. In fact, it can be really hard at times, but we’re enthusiastic, hardworking and we have fun. And now we’re looking for a new person who’d like to join us and do the same at a really exciting time of growth.
THE ROLE:
We're looking for candidates to join our office-based team in Cambridge in the role of OPERATIONS ASSISTANT. You'll support the Operations Manager by:
- Managing stock levels;
- Booking in deliveries with our fulfilment partners and retailers;
- Ordering supplies;
- Raising sales invoices;
- Processing purchase invoices;
- Setting up new products on our in-house systems and those of our fulfilment partners;
- Doing goods-in checks;
- Assisting with end-of-month stock counts and reporting;
- Acting as backup for shipping customer orders;
- Acting as backup for issuing refunds;
- Assisting with other tasks around the office when needed including helping out with office administration and tradeshows.
This is a new role, which means responsibilities will evolve and grow as the company and its business grows.
WHAT WE NEED:
We’re looking for someone with previous experience in an administrative role, and who is:
- Amiable, confident and driven, with strong interpersonal skills, and a 'can do’ attitude;
- Confident with technology (including MS Office, email etc.);Able to manage time, prioritise and multi-task as necessary;
- Able to communicate clearly and accurately in written form;
- Reliable, organised, and has excellent attention to detail;
- Proactive;
- Numerate;
- Happy to work independently and as part of a team;
- Willing to learn on the job, and participate in tasks that need doing around the office;
- Enthusiastic about the large number of dog-related puns that form part of our working lives.
Operations team members work some or all of their working week in the office to fulfil the responsibilities of their roles that cannot be done from home. We would expect the successful candidate to work in the office during their training period and at least part of each week thereafter.
Job Types: Full-time, Permanent
Salary: £20,000.00-£25,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Transport links
Schedule:
- Monday to Friday
Work Location: In person
