Office Administrator/Customer Service Personnel


 

Are you looking for a new challenge? We may make a good team..

Due to expansion, we require additional admin/customer service personnel in our small friendly dynamic Lyndhurst office. This position is part time, between 25-30 hours per week. We are offering a competitive rate of pay

We are a small enthusiastic growing company working in the energy efficiency sector, aiming to reduce energy usage in new build and commercial property.

A degree of flexible working is offered for the role alongside team working in the office

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About this Role:

We are currently seeking a Part-time Administrator / Customer Services Personnel. You will be responsible for assisting with all administration and customer service for varied portfolios and individual clients.

Some Responsibilities and Goals you’ll own:

· Liaising with a broad range of clients, contractors and surveyors

· Administration of works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing fee quotations, issuing completed reports and invoices, digital filing

· End to end process from fee quotation through to final invoicing

· Dealing with telephone calls, email correspondence and any other support tasks as required

Must Have Skills:

· Some administration experience in a previous job

· Working knowledge of Microsoft Software (MS word, Excel, Outlook)

· Ability to work on inhouse systems and digital storage/data logging

· Professional and efficient telephone manner and communication skills

· High attention to detail and accuracy

· Ability to work under sustained pressure

· Liaise and diarise engineers with scheduling of works

· Must be organised and willing along with the ability to be able to prioritise

· Good Work ethic and the desire to succeed.

Bonus / Superhero Skills:

· If you have some property experience already then this is a bonus, but if you have an interest in working within the property industry, fabulous!

Training will be provided for the successful applicant

Please forward your CV and a covering application letter to in the first instance

Energy Report Limited www.energyreport.co.uk

Job Type: Part-time
Part-time hours: 25-30 per week

Salary: £10.50-£13.00 per hour

Benefits:

  • Casual dress
  • Company pension
  • Free parking

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

Application deadline: 14/07/2023
Reference ID: Off Admin 1
Expected start date: 01/08/2023

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